Hey Kruidvat, we are ready to help

We are ready with a professional support team and will always have your solution 7 days a week from 10:00 to 21:00.

Frequently asked questions

The order hasn't been picked up in time, what do i do?: In this case, please contact support to check to see if the order has been added correctly. Rest assured that when an order is not be picked up in the same day, it will be added to the deliveries the following morning, and we will do our absolute best to get the order to your customer as soon as possible.
Can I give the rider an extra order?: Inform the rider to contact us, we will then remove the order from their delivery, and assign it to a different Rider.
Rider informs that the order doesn’t fit in the bag, what do I do?: Inform the rider to contact us, we will then remove the order from their delivery, and assign it to a different Rider.